FAQs

Got questions? We've got answers. View our FAQs below to find quick help for any questions you may have.

SAN-AIR is made from natural ingredients placed in a biodegradable gel. All products are environmentally friendly and are safe for use around people, babies, children, pregnant women and pets. (For further information an MSDS is available for all products).
We don’t just say it works; we’ve proven it works! San Air products are scientifically validated via independent laboratories such as Eurofins, TGA & UNSW.
Yes, we have had our products independently tested over many years, SAN-AIR has been proven to work on all known moulds. 
SAN-AIR products can be used in any closed air environment. A closed air environment is one where the air is recirculated. Closed air environments are buildings where people work and or live, and transport vehicles (cars, trucks, trains, planes) with closed windows.
SAN-AIR’s Aerosperse technology uses evaporation and contact time to quickly reduce the indoor airborne microbial infestation. SAN-AIR will evaporate into the air space and over time come into contact with airborne (one word) germs. Upon contact, SAN-AIR has been independently proven to kill mould through interfering with its breathing process and kill bacteria by interfering with its reproductive process. 
San Air gels work on evaporation. The slightest air movement will have San Air travelling throughout the indoor environment. Some examples of where the gels can be placed would be on or near an air conditioning unit, near a ceiling fan or portable fan, basically anywhere there is the slightest movement of air will be enough to make the gels effective.
Yes, you can. If you combine the “Sleek Air Diffuser” with a “Air Purifier Reactive Gel” this unit will provide enough air movement for your San Air gel.
If an order is placed before 1:00 pm Monday to Friday, in most cases the order will be packaged and sent on that same day. Delivery times can vary depending on location but can take from 3-6 working days.
1. Go to the item page of the product that you would like to order.

2. Select the quantity of items that you would like to order and click “Add to Cart”.

3. Click "Check Out" in the pop up window.

4. In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method".

5. Click "Continue to payment method" on the next screen.

6. Then fill in your credit card information or via PayPal and click "complete order" to finish the transaction.
Your safety and security is of utmost importance to us. Our checkout is 100% safe and secure with a SSL-encryption to protect your data and information.
The payment methods we offer at checkout include:

- Amazon Payments
- Apple Pay
- American Express
- Discover
- Mastercard
- Visa
- Shopify Pay
- PayPal
Yes, we offer FREE shipping Australia wide on orders above $125.00! If your cart amount is $125.00 or above, you will not be charged for shipping at checkout.